Computer Software Evaluation: Balancing User's Need & Wants
“Computer Software Evaluation: Balancing User’s Needs & Wants” tells you how to determine your specific ‘needs’ and ‘wants’ and how to compare multiple software packages. After surveying department managers about their needs, the IT department about software and hardware standards, Carpenter value-ranked the needs and wants into functional requirements. Then software packages were reviewed to see if they met those requirements. Each step of this process is detailed, from user surveys, value ranking spreadsheets, a line item quote example to a management project proposal. Dale Carpenter is a librarian, who has also been a construction worker, dj, short order cook and band roadie.